Dear Port of Seattle Public Records Department,
I sincerely apologize for the inconvenience. My name is Lien Chang, I'm the ramp coordinating agent for EVA Airways. May I request the CCTV footage for airport gate S15 and S16 from 21:00 (September 1st) to 02:00 (September 2nd). During this time frame, an aircraft incident occurred on our flight BR003. Port of Seattle Airport Duty Manager and Port of Seattle police officer were there after the incident and conducted preliminary investigation. However, we would like to review the CCTV footage to confirm the event.
If possible, may I also request the CCTV footage for airport gate S16 from 21:00 (August 31st) to 02:00 (September 1st). EVA would like to compare the operation from this time frame with the incident time frame to review any differences between the operation procedures. Discrepancy between the operation procedures will allow EVA to fully understand the root cause of the incident.
Thank you for your time in reviewing this request.
EVA Airways Ramp Coordinator