August 10, 2019 around 07:45-08:00
Elevator down to the North Satellite trains by TSA checkpoint screening 5 was not functioning and passengers were using the escalators.
One passenger received an injury as she stepped out of her G2 provided wheelchair and onto the escalator. Medics checked her out on the scene.
We are interested in the circumstances regarding her stepping from the wheelchair and on to the escalator as a G2 employee was involved.